NOT EVEN A change in ownership of the notoriously famous PrimeWater Infrastructure Corp. would absolve the Villar family from legal suits even as Malacañang hinted at other remedies that will effectively hold its former owners accountable.
For the longest time, PrimeWater has been a subject of consumer complaints for charging exorbitant rates for poor services.
In December 2025, the Villar family sold 100% of PrimeWater to Crystal Bridges Holding Corporation, an investment firm owned by retail and business tycoon Lucio Co. The sale was approved by the Philippine Competition Commission.
PrimeWater has since been renamed to Hiraya Water Corporation.
President Ferdinand Marcos Jr. has ordered the Local Water Utilities Administration (LWUA) to look into a long list of allegations, as the Palace started to review pieces of evidence on PrimeWater’s alleged poor service and that LWUA is considering taking over its operations as a last resort.
ACCOUNTABILITY REMAINS
Lawyer Claire Castro, in her capacity as Palace Press Officer, said the government will still take action against the previous operator of PrimeWater.
“Regarding the accountability of those who allegedly fell short in their service should be held liable, we are currently looking into legal remedies to ensure that those responsible are held accountable,” Castro said.
The President has directed LWUA to continue improving water services nationwide by developing new water sources, expanding water networks and reducing non-revenue water for qualified water districts.
LWUA also committed to ensure the companies will adhere to their commitment to water districts.
“LWUA also stated that they are committed to their mandate and responsibilities regarding these water districts. Thus, LWUA continues to monitor, examine, and assess the services provided by the water districts,” Castro quipped.